It’s dead. No hum, no grind.
The switch does nothing. That is power, or a dead motor. Silence is not a jam. A jam usually hums first.
Check power before you buy a unit
- Wall switch. Confirm it is on. A half-switched or dead switch is common.
- Breaker. Find the kitchen or disposal breaker and reset it once. If it trips again when you run the unit, see trips the breaker.
- Red reset. Press the button on the bottom of the unit. It pops after a jam or an overload. How to find and use the reset button.
- Cord or hardwire. If it has a plug, confirm it is seated. If it is hardwired and you smell burnt insulation, stop.
Those four are good and you still get silence: the motor is dead. Replace the unit. Do not keep stabbing the reset.